EV Charge online is an electric vehicle charging management application company. We are committed to being transparent about how we collect and use personal data and to meeting our data protection obligations.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
All references to EV Charge and “the business” refer to EV Charge and its affiliate company EV Charge Online all trading names under Power-Portal Ltd.
EV CHARGE is a “data controller” for the purposes of data protection legislations and this means that we are responsible for deciding how we hold and use personal information about you. Whilst your data will be processed by the EV Charge or EV Charge online with which you have engaged, your personal data will not be shared with any other company except for specific purposes of processing information to enable the delivery of EV charging.
References to 'processing' contained within this Privacy Notice can mean any operations performed on personal data, for example collection, storage, recording, alteration, retrieval, restriction or erasure.
THE PURPOSE OF THIS PRIVACY NOTICE
The purpose of this Privacy Notice is to explain how we may collect and process personal data about:
- Our customers;
- Individuals for the purposes of recruitment or placements; and
Please refer to our Cookies Policy for details of the information we collect when you visit our website.
DATA PROTECTION PRINCIPLES
We comply with current data protection laws which stipulate that personal data we hold about you must be:
- Used lawfully, fairly and in a transparent way;
- Collected only for valid purposes that we have clearly explained to you, and not used in any way that is incompatible with those purposes;
- Relevant to the purposes we have told you about and limited only to those purposes;
- Accurate and kept up to date;
- Kept only for as long as necessary for the purposes we have told you about; and
- Kept securely.
In this context, personal data (or personal information), means any information about an individual from which that person can be identified. It does not include data which has been anonymised.
HOW WE USE PERSONAL DATA
EV Charge/ EV Charge online collects and processes a range of personal data in a number of ways, and may use this information for:
- The provision of electrical charging purposes to our clients;
- To improve our services;
- Facilitating our internal business operations including accounting, billing, collections, and payments;
- Fulfilling our legal obligations;
- Monitoring and analysing our business including monitoring the use of our website;
- Sending marketing bulletins, legal updates and other promotional materials to our customers;
This is not intended to be an exhaustive list and we may use personal data provided to us for related and/or ancillary purposes.
HOW WE COLLECT PERSONAL DATA
Whilst you are free to decide whether to provide us with personal data, please note that we will not be able to provide you with electrical charging services without it.
We may collect personal data about you in a number of different ways including, but not limited to the following:
- In the course of your registering for charging vehicle services;
- Via your employer through an employee electrical charging scheme;
- Whenever you utilise our applications to enable charging; and Through third party agencies, or information available in the public domain.
The types of information we collect
EV Charging services
The types of personal data we collect in the course of and in connection with the provision of electrical vehicle services may include:-
- Your name, contact details, including personal email addresses and telephone numbers;
- Identification documents (which may include information relating to your date and place of birth) and/or other governmental identification numbers for the purposes of complying with the Anti-Money Laundering Regulations and related regulatory or legislative requirements;
- Details of your bank account/ card numbers for the purposes of billing and collections.
In addition to the above, if you apply to work for the business we may collect the information set out below:
- Details of your qualifications and skills;
- Background checks (where applicable);
- Previous employment history, references, and information about your remuneration;
- Details of your bank account, national insurance number or other governmental identification numbers, tax code and your right to work;
- Equal opportunities monitoring information;
- Information about medical or health records; and Other personal data we may require to comply with our legislative and/or regulatory requirements.
The business processes special categories of more sensitive personal data, such as information relating to ethnic origin and sexual orientation for the purposes of equal opportunities monitoring. Data that the business uses for these purposes is anonymised or is collected with the express consent of the applicant, which can be withdrawn at any time.
PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
Our legal basis for the processing of personal data is our legitimate business interests, although we will also rely on contract, legal obligations and consent for specific uses of data.
We will rely on contract if you or your employer has registered you for electrical vehicle charging purposes.
We will rely on legal obligations if we are legally required to hold information on you to fulfil our legal or regulatory obligations, this will be for the purposes on monitoring payments and ensuring we comply with ant money laundering regulations.
In addition to the above, we may use your personal data where you have provided your consent to such use.
Change of purpose
We will use your personal data only for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
SHARING YOUR PERSONAL DATA
We may share your personal data with:
- ROLEC for the provision of electrical charging points
- Third party contractors to enable the installation of charging points
- Your employer to enable monitoring and use of charging points by nominated employees.
Third party personal data shared with us
Where we receive personal data relating to someone else from a third party (“discloser”), the onus is on the discloser to ensure that they have the relevant authority and/or consent to disclose that personal data to us and that the information that they have provided is accurate and up to date. On this basis, we may collect, use and disclose that personal data as described in this Privacy Notice.
The Business takes the security of your data seriously. The business has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed. We will take reasonable steps to ensure that the information that we hold about you is kept confidential and secure.
Where the business engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
RETENTION OF YOUR PERSONAL DATA
We will only retain your personal data for as long as is reasonably necessary in the circumstances and in compliance with our legislative requirements.
In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
YOUR RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION
As a data subject, you have a number of rights including the right to be informed of how your personal data is being processed. You can also:
- Request access to your personal data (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal data to another party.
- Request the deletion of a certain category (or categories) of your data, if the business are no longer under a legal obligation to process such data. The business can refuse to delete your data if in its view it requires the information for defence of legal claims against it.
Should you wish to request details of the personal data that we hold on you, please contact us at email@example.com. On receipt of your request, we may need to clarify the scope of your request and/or to verify your identity before providing this information, however, we will do this promptly to ensure that there is no undue delay in complying with your request.
Updating your personal data
It is important that the personal data we hold on you is accurate and current. Please keep us informed if your personal data changes during your working relationship with us. Should you wish to amend the personal data that we hold for you, please contact us at firstname.lastname@example.org
We will not be responsible for any losses arising directly or indirectly from any inaccurate and/or incomplete information provided to us by you.
If you wish to opt out of or amend your preferences for any of the marketing materials or related services that you have signed up to please contact email@example.com or alternatively you can click the “unsubscribe” link at the foot of our correspondence at any time.
If you believe that the business has not complied with your data protection rights, you can complain to the Information Commissioners Office in the UK.
Status of this Privacy Notice
We review this Privacy Notice regularly and reserve the right to revise it or any part of it from time to time to reflect changes in the law, information security and technology practices or in the way in which we process your personal data.
If you have any questions about this Privacy Notice, or want to submit a written complaint to us about how we handle your personal data, please contact us at firstname.lastname@example.org.